Privacy Policy

Privacy Policy

Webking safeguards your privacy and therefore we are committed to protecting the personal information we have about you. We are cautious when we handle your personal data and you can feel confident that the processing of personal data is only done correctly in accordance with applicable rules.

What is personal data?

Personal data is any kind of information that can be linked directly or indirectly to a person. Examples of personal data are: name, address, telephone number, social security number, pictures and sound recordings. Also encrypted data and various kinds of electronic identities (eg IP numbers) are personal data if they can be linked to a person. Some common examples are: collecting personal data, registering and organizing them in a customer register, storing them in e.g. IT system, transferring them to someone else and deleting them.

Why do we collect personal data?

Manage orders

Your personal information is primarily processed to handle your orders. We do this to keep what we promised when you became a customer (ie to fulfill our agreement with you). For example, we need to be able to contact you, charge, send information.

Manage purchases

In addition to your information being used for managing your purchase. The information is used to inform you about what is going on, to answer questions that you ask for customer service, to adapt information and offers to you (so-called profiling) and to send marketing. To investigate how satisfied you as a customer are with Webking and our products, questionnaires can also be conducted.

Before and after your purchase

When you make a purchase with us and / or subscribe to our newsletter / participate in one of our competitions, we want to put your interests in focus. You give us your consent to collect information by actively approving that you subscribe to our newsletter or approving our competition terms. To be able to put your interests in focus, your personal data is also used for so-called profiling. Profiling means that your data is analyzed in order to better assess which information you need and which marketing you may appreciate.

From whom is the data collected?

The personal information is collected directly from you, eg. through when you became a customer or when you contact us.

The personal data can also be collected from the state’s personal address register to ensure that we have the right information for you, for example. if you move.

How is the data shared?

Your personal information is shared with different partners such as suppliers of services on our website and with our auditors, ours and your bank and suppliers of our IT systems that we need for our business. In some cases, we also share information with our suppliers for delivery.

 

Legal basis for handling personal data

Your personal information is saved while you have an order with warranty period, for our accounting and / or if you have chosen to subscribe to our newsletter.

We save your personal information during the warranty or warranty period, so that you can contact us if something is wrong.

We save your information needed for our accounting (eg all orders, invoices and payments) and tax base. By law, these data must be saved for seven years.

We save your information for newsletters. If you want to object to how we use your information for newsletters, you can choose to subscribe to our newsletters via a link.

In order not to process personal data unnecessarily and for no reason, we regularly delete the personal data that are no longer needed. The data is deleted according to the above criteria.

When your personal data is processed by Webking, you have the following rights

You have the right to know which personal data we treat about you and can ask us for a copy of these.

You have the right to receive incorrect personal information about you. If you are a customer with us, you can do this most easily by contacting our customer service.

You have the right to ask us to delete your personal data (eg if we do not have any reason to treat them or you no longer agree). Even if you ask us to delete your personal data, we may sometimes need to save some personal data, eg. when the law requires us to do so or if the treatment is required to be able to defend or assert our legal interests.

You have the right to object to certain processing of your personal data and to request that the processing of your personal data be limited, for example, waiting for incorrect data to be checked and possibly corrected. Please note that limiting or deleting your personal data may mean that we are not able to fulfill our obligations to you.

You have the right to receive your personal data in a machine-readable format and transfer them to another person responsible for data, known as data portability. This only applies to personal information that you have given us, which is automatically processed by us and which we treat to keep what we promised in the agreement with you or because you agreed.

You have the right at any time to regret your consent for treatment that we do for you to approve it. It is important to know that, if you regret a consent, it only applies forwards and not for treatment that has already been done.

 

Our obligations

Our obligations are to be responsible for how your personal data is processed and determine which purposes the data should be processed for.

Contact information if you have questions or want to exercise your rights

If you have questions about how we process your personal data or if you want to use the rights you have when we process your personal information, you are welcome to contact our customer service at support@webking.se

 

Safety measures

Your personal data is processed according to the law and in a safe manner. Procedures exist to protect your personal data and safeguard your privacy. For example, we only treat such personal data that we really need and are careful to delete personal data when they are no longer needed. The systems used to process personal data are continuously updated so that they are sufficiently secure e.g. through anti-virus software, firewalls and systems for detecting personal data in various IT systems. We are responsible for personal data vis-à-vis our customers. We therefore demand and also check that our partners treat your personal data in a safe way and according to law.

Cookies

According to the Electronic Communications Act, the visitor to a website must be informed that the website uses “cookies” The visitor must give his or her consent to the use of “cookies”. When you visit Webking.se, some information can be stored on your computer. This information is stored in small text files called “cookies”. You can, of course, reject “cookies” but it may result in impaired functionality on certain pages, for example in map functions and streamed movies. If you do not accept that “cookies” are used, you can make settings in your browser’s security settings so that you either do not receive any cookies at all or you receive a query each time a site tries to place a cookie on your computer. See the browser’s help pages for more information.

Statistics tool Webking.se uses the Google Analytics web analytics tool. The tool uses “cookies” to collect information about how visitors use the site, such as number of page views, where visitors come from and number of visits. The purpose is to improve the website and provide a good user experience. If you do not want to accept “cookies” then no information is collected.

Image rights Webking.se does not allow further use of the images on this website. The pictures are owned by the photographer (and / or the image agency / Webking.se) and thus cannot be copied and used without the photographer’s / photo agency or Webking.se’s consent.